Shipping to the following countries and areas is available currently via store.zhiyun-tech.com
North America: United States, Canada
Europe: United Kingdom, France, Germany, Spain, Belgium, Czech Republic, Denmark, Finland, Greece, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Sweden, Switzerland, Estonia, Lithuania, Austria, Latvia
Asia: Japan, Malaysia, Singapore, Taiwan, Thailand, Australia, New Zealand, Hong Kong, Macao
Oceania: Australia, New Zealand
|Ship To||Ship From||Carrier||Processing Time||EST Delivery||Shipping Fees|
|United States, Canada||US/CA Warehouse||USPS/UPS/DHL||2-3D||3-5D||US:
|France, Germany, Spain, Belgium, Czech Republic, Denmark, Finland, Greece, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Sweden, Switzerland, Estonia, Lithuania, Austria, Latvia||DE/CZ Warehouse||UPS,DHL, Royal Mail, La Poste , etc||2-3D||3-7D||€0-€29.99: €10
|United Kingdom||UK Warehouse||UPS,DHL, Royal Mail, La Poste , etc||2-3D||3-7D||£0.00–£29.99: £10.00
|Japan, Malaysia, Singapore, Taiwan, Thailand||JP Warehouse/HK Warehouse||DHL/Fedex/Royal Mail, La Poste, etc||2-3D||DHL 3-7D;
other carriers 10-15D
|Hong Kong, Macao||HK Warehouse||SF Express/DHL||2-3D||1-2D||0-29.99USD: 5USD
|Australia||AU Warehouse||DHL, Royal Mail, La Poste, etc||2-3D||5-7D||0-49AUD: 15AUD
|New Zealand||HK Warehouse||DHL, Royal Mail, La Poste, etc||2-3D||5-7D||0-29.99USD: 5USD
Other countries and areas not listed above are not covered hence customers can’t place an order while their countries are excluded. Customers who are interested in purchasing Zhiyun items but find shipping unavailable at store.zhiyun-tech.com may purchase on Amazon or Aliexpress.
Order Processing and Delivery Time
You may check out the package processing, carrier and EST delivery according to the following chart:
Remote Area Shipping Fee
Note that the orders with remote location would take longer time to be delivered and additional shipping fee may be required. We may reach out to you for the amount via email if the system detects your shipping address belongs to remote location.
We will ship your order by the nearest warehouse by default. If the items you purchased are out of stock, we may ship from alternative warehouses.
Price changes all the time during sale season such as Black Friday or Christmas. If you find the product's price drop down after your purchase it, we are happy to refund you the price difference within 7 days since the order was placed.
If you place the order on Dec 1, and the sale price drops down on Dec 4, you can contact us and ask for a reimbursement.
If you place the order on Dec 1, and the sale price drops down on Dec 8, then we are unable to reimburse you any more.
Any invoice inquiry please let us know by sending emails to firstname.lastname@example.org.
Note that P.O. Box as shipping address is generally not accepted. If you mistakenly filled with the P.O. Box, you may receive our email requiring an updated street address.
URLs to Track Orders
SF Express: https://www.sf-express.com/
For all types of logitic carriers: https://www.17track.net/en
For Refund and Replacement policy, please refer here for details.