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ZHIYUN
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Sign up to be the first to know when it's back in stock.
- Cinematic Stability: Capture smooth, controlled movements with advanced 3-axis stabilization.
- 4.5kg Payload Capacity: Supports full-frame cameras and heavier lens setups with ease.
- Native Vertical Shooting: Switch between cinematic shots and vertical content quickly.
- Optimized Camera Compatibility: Extended axis arms support more camera and lens combinations.
- Ergonomic Shooting Design: Reduce fatigue during extended filming sessions.
ZHIYUN Crane 4E | 3-Axis Handheld Control Gimbal Stabilizer
- Cinematic Stability: Capture smooth, controlled movements with advanced 3-axis stabilization.
- 4.5kg Payload Capacity: Supports full-frame cameras and heavier lens setups with ease.
- Native Vertical Shooting: Switch between cinematic shots and vertical content quickly.
- Optimized Camera Compatibility: Extended axis arms support more camera and lens combinations.
- Ergonomic Shooting Design: Reduce fatigue during extended filming sessions.
Packing List
- 1 × ZHIYUN Crane 4E Gimbal Stabilizer
- 1 × Quick Release Plate
- 1 × USB-C Charging Cable
- 1 × Camera Control Cable Set
- 1 × Portable Storage Bag
- 1 × Quick Start Guide
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Free Shipping over $99 | 30-Day Return | 1-Year Official Warranty
Shipping Policy
Shipping Policy
1. Where Do We Ship?
We currently ship to the following countries and regions via store.zhiyun-tech.com:
- North America: United States, Canada
- Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Ukraine, United Kingdom
- Oceania: Australia
2. Shipping Fees
Shipping fees are calculated based on your order total and destination:
| Destination | Carrier(s) | Order Total | Shipping Fee |
| United States | USPS, UPS, DHL | Under $99 | $10.00 |
| $99 and above | Free | ||
| EU Countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine) |
UPS, DHL, Royal Mail, La Poste, and others | Under $99 | $10.00 |
| $99 and above | Free | ||
| United Kingdom, Canada, Australia | DHL, UPS, and others | $0 – $300 | $20.00 |
| $301 – $500 | $30.00 | ||
| $501 – $999 | $50.00 | ||
| $1,000 and above | $100.00 |
3. Processing & Delivery Times
- Processing time: All orders are processed within 2–3 business days after payment is confirmed.
- Estimated delivery: 7–15 business days after dispatch, depending on your destination and carrier.
- Remote areas: Delivery may take longer. If your address is flagged as remote, our team will contact you by email before proceeding.
4. Taxes & Import Duties
All prices are exclusive of VAT and import duties:
- EU Countries: Orders may be subject to local VAT, as we ship from Germany.
- UK, Canada, Australia & other non-EU countries: Import duties, VAT, and customs fees may apply upon arrival and are the responsibility of the recipient. We recommend checking with your local customs authority before ordering.
5. Track Your Order
You'll receive a tracking number by email once your order ships:
6. Returns & Replacements
If your order arrives damaged or doesn't meet your expectations, please visit our Refund & Replacement Policy page for full details.
7. Additional Information
- Warehouse & Fulfillment: Orders ship from the nearest warehouse. In case of stock shortage, we may fulfill from an alternative location.
- P.O. Box: We cannot deliver to P.O. Box addresses. Our team will contact you to request a valid street address if needed.
- Invoice Requests: Email us at store1@zhiyun-tech.com and we'll be happy to assist.
Refund & Warranty
Refund and Replacement
ZHIYUN Official Store offers Return & Refund within 30 calendar days of receipt, and Replacement within 30 calendar days of receipt, subject to the conditions below.
This policy applies exclusively to purchases made directly through the ZHIYUN Official Store (store.zhiyun-tech.com).
⚠️ Please note: We do not provide return labels. For non-quality-related returns, the buyer is responsible for all return shipping costs.
To initiate a request, please contact our After-sales Team.
Return & Refund — Eligible Conditions
- Within 30 days of receipt: product is in new or like-new condition in original packaging (no manufacturing defect, suitable for resale).
- Within 30 days of receipt: product has a manufacturing defect before first use.
- A manufacturing defect persists after a replacement has been provided (no additional time limit applies; contact our After-sales Team directly).
Replacement — Eligible Conditions
- Within 30 days of receipt: product sustained substantial damage in transit.
- Within 30 days of receipt: product does not match the original description in one or more significant respects.
- Within 30 days of receipt: product has a manufacturing defect.
Refund & Replacement Will Not Be Provided When
The following conditions apply to both Return & Refund and Replacement requests:
- Request made beyond the applicable time window (14 days for refund / 30 days for replacement).
- Proof of purchase cannot be provided, or is suspected to be forged or tampered with.
- Damage caused by unauthorized use, modification, exposure to moisture, or foreign materials (water, oil, sand, etc.), or improper installation/operation.
- Damage caused by external factors beyond our control (fire, flood, high winds, lightning, or other force majeure events).
- No manufacturing defect found after testing by ZHIYUN Technical Support.
- Product not returned within the required timeframe after confirmation from ZHIYUN (30 days for refund / 30 days for replacement).
The following additional conditions apply to Replacement requests only:
- Product returned without all original accessories, attachments, or packaging; or contains user-caused damage.
- Product labels, serial numbers, waterproof marks, or anti-counterfeit marks show signs of tampering or alteration.
Important Notes
- 1-Year Limited Warranty: All products purchased from the ZHIYUN Official Store are covered by a free 1-year limited warranty against manufacturing defects. For warranty service beyond the 30-day replacement window, please contact our After-sales Team directly.
- Refund processing time: Domestic refunds (credit/debit card & PayPal) take up to 10 business days after the returned product is received. International credit card refunds (Visa/Mastercard) take up to 14 business days.
- Testing costs: If the returned product does not meet refund or replacement conditions after testing, the sender bears all return shipping and testing costs.
- Lost package claims: If a package shows as delivered but you report non-receipt, and ZHIYUN has already dispatched a replacement, no further returns or exchanges will be accepted for that order.
- ZHIYUN reserves the right to amend this policy from time to time, including in response to changes in applicable law.
Lifetime Support
Contact Us
We desire to hear from you about your thoughts on ZHIYUN products and services which we are dedicated to improving. If you have questions or need our help, feel free to drop emails to store1@zhiyun-tech.com or submit the form below.
Address: 244 W Chestnut Ave Monrovia CA 91016, USA
Opening Hours: Monday to Friday 8:00AM–5:00PM (PST)
After-Sales Service — Worldwide
| Country | Contact Number & Operating Hours |
|---|---|
| After-sales Tel. (US) | +1 (888) 681-8553 Monday to Sunday, 8:30–12:00, 14:00–18:00 (GMT+8) |
| After-sales Tel. (Europe) | +49 (530) 79649983 Monday to Friday, 10:00–17:00 (GMT+1) |
| Zhiyun Support | |
| +86 18076755938 | |
|
store1@zhiyun-tech.com info@zhiyun-tech.com |
Where To Buy
⚠️ These are retail locations only — not return addresses.
Americas
431 S. Fairfax Ave. Los Angeles, CA 90036
+1 (323) 938-2420
B&H Foto & Electronics Corp. 420 9th Ave, New York, NY 10001
+1 (800) 606-6969
5840 Mavis Road Mississauga, Ontario, L5V 3B7
+1 (905) 593-1777
Calle 6 int. Plaza Fiesta #400, Loc.92 Col. Díaz Ordaz
+52 (999) 943-2288
Calle 65 #480b por 56 y 58 Col. Centro
+52 (999) 923-5131
Asia
No.154, Apliu Street, Sham Shui Po, Kowloon
+(852) 2725 2373
Room 1101, 11/F, Chung Kiu Comm. Bldg, 47-51 Shan Tung Street
+(852) 5409 0937
Hobyar, 20, Yalı Köşkü Cd., 34112 Fatih/İstanbul
+(90) 212 269 7676
新宿西口本店 〒160-0023 東京都新宿区西新宿1-11-1
+81 3-3346-1010
Jalan SS 2/75, SS 2, 47300 Petaling Jaya, Selangor
+60 3-7865 0117
Europe
25-28 Enterprise Park, Middlebrook, Horwich, Bolton
01204 474747
15 The Square, Winchester
01962 866203
August-Fischer-Platz 1
0831 53100
Königsallee 56
0211 520230
Laugavegur 178
+354 577 5900
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Customers are saying
- 5 stars: 25 (81%)
- 4 stars: 6 (19%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
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Look and tell me what can I do please ? It never works after 21 days
I had questions about the gimbal and I got a same day reply clearing them all. I ordered and received it three days before the original day, so It is fast, reliable and easy. Do not overthink and order now!!
Enamorado de el estabilizador, aún me falta probarlo más tiempo, pero, por el momento, 100% recomendado
The ZHIYUN CINEPEER WEEBILL 3E is an excellent gimbal that makes capturing smooth and professional videos easy. It’s lightweight yet strong, making it comfortable to use even for long shoots. This gimbal works perfectly with heavier cameras personally I have Panasonic gh5 and works perfect and allows quick switching to vertical mode for TikTok or Instagram videos. The stabilization is top-notch, ensuring steady footage every time. If you’re looking for a reliable and easy-to-use gimbal, this one is a fantastic choice.
I’ve been shooting video for 10+ years and this gimbal is great for beginners to pros - you can switch to vertical mount with the quick release and fairly quickly switch from horizontal to vertical - if they can get this to activate with simply a button I think that’s really the only main improvement it could use. Very stable with my fx30 attached and feels like it can hold a decent size lens too without any issues. Overall 9/10 very good gimbal could just use some more bells and whistles but as far as a great run and gun gimbal for the price this easily wins the prize 🏆
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It’s a game changer, lightweight and super Compact! It feels great and super handy! Colors, combination and fabrication are just awesome!! Easy to Balance, I tested with two different cameras and lenses and it’s really easy to balance.I used and the battery perform very well, stabilize like I decide. I download the app and it’s extremely helpful and easy to understand.My unboxing show all the parts and how I easily assembly and balance .I like the way that you can secure and unsecured the arms and keep your equipment attached.Definitely one of my best experiences. I wanna add some accessories to perform and improve my production skills
Quick review to say I love how fast my delivery came. Order this morning got it by 8pm same day. I’ve done a unboxing and it came packaged well, and protected. It’s very nice and smaller than other pro gimbals I’ve used. It can hold my dslr canon 5d mk iii, and a sigma art 35mm lens which is pretty heavy. I’ll test it in the field soon and update how my experience went.
It is magic how ease it is to simply switch to the vertical mode. I usually struggle to use my FX30 with a big lenses with my old stabilizer because it happens to be too heavy but this one solved my problem. Gets a lot of weight and have a really nice grip, and is also pretty easy to use. Besides, looks great as well. I’m in love!
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Small and lightweight, doesn’t struggle at all with mostly any mirrorless camera and mid-size lens. I love that you get a battery indicator on the built-in display and have a wheel for leveling the camera when the gimbal is being used on a hill. Bonus points for the included case, but would be a lot more convenient if it had a handle.Simple enough to put together if you have experience with gimbals. If you are new, it may take a few minutes to learn what all the different switches adjust. I love that you can change the camera to be balanced for vertical video, but the feature is a little fiddly to change back and forth. I’m sure it becomes easier to do with repetition.I will be purchasing the additional sling grip which will make the gimbal easier to handle during longer filming sessions as well for low shots. But overall, I’m very happy with the purchase. Does the job that I’ve been using the Zhiyun Crane 3S to do, but is much smaller and lighter.Just wish it had removable rechargeable batteries but can’t include every feature at this price range.
I own a DJI Osmo Pocket 3 which is a great on-the-go stabilized gimbal camera that fits in your pocket for shooting family videos, travel, pets and vlogging. I needed a solution for higher quality, stabilized video when shooting real estate walkthrough videos with my Sony A7iii DSLR. The ZHIYUN Crane 4E 3 axis gimbal should meet my needs nicely. It allows me to shoot buttery smooth professional quality video with my Sony A7iii DSLR.Things I like about the 4E:- The build quality of the 4E is top notch.- LCD touchscreen is easy to see and allows me to change gimbal parameters and select shooting modes.- 2600mAh built in battery can fast charge in just 2 hours and provides up to 12 hours of use.- Setting up the 4E with my Sony DSLR was a breeze.- There is an app available that allows you to change settings if you prefer using your smartphone instead of the touchscreen.- The powerful gimbal motors provide excellent stabilization, even with my heavier lenses.- The quick release plate allows me to quickly detach my camera when needed.- Customizable control wheel- Both horizontal and vertical shooting is supported.- The Bluetooth support provides wireless camera shutter control.- Mini tripod for stationary filming.What I don't like:- Unlike the Zhiyun Crane 4 Combo, no storage case comes included with the 4E. This is pretty bulky and won't fit in my Pelican camera case. I'll need to purchase a separate carry case for it.- Lower handle not included and not listed for sale on the Zhiyun website- Accessories for the 4E can be pricey. Spending a little more for the Zhiyun Crane 4 Combo might be a better value with the included lower control arm and travel case.
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I saw this and showed it to my son who is into videography and he mostly uses his iPhone to shoot videos and he wanted to give this a shot, even though it's not listed as being for mobile phone cameras. He shot and edited the test footage I attached. He likes it so far. Its a bit confusing to setup at first, he looked up youtube videos on the crane 4 and how to set it up. Even though it's not made for cell phones, he was able to get it balanced and shoot video with it and it looks really stable. Some of the settings are still confusing and sometimes on on of the settings causes the camera to vibrate. He's not sure why it does that but perhaps cuz its using such a light camera (Iphone)What's cool is that it has a little thumbstick that can pan and tilt up and down, and wheel in the front can tilt horizontally, which helps keep it camera level and you can keep it pointed the direction you want. You can also set it on a tripod and use those to get a smooth stationary pan and tilt!Unfortanatly it seems a lot of the Bluetooth and other features this has are not compatible with cell phone usages, which we knew would likely be the case. But over all, he seems to like it and is learning more about it and practising with it! One thing to be aware of off the bat is that you should make sure you unlock all the axis points before even turning it on, otherwise it could damage the motors!
First, the bad:Connections are proprietary.Connecting the camera and already have a "universal" tripod mount? Sorry, not compatible. I had to attach the supplied mount to an Arca Plate to make it a universal mount.Want to add arms but didn't buy the full kit? The rosette connections are ones I haven't seen before. No one seems to make much for this gimbal beside the manufacturer. A handle and wrist rest shouldn't cost $150, especially when I can't use it on my other gear. Want to attach a monitor? No can do.... Not really.Now, it does accept traditionally sized screw mounts, so accessories will "fit", but the rosette locks mean your accessories won't properly lock in place without them.My main gimbal is the Ronin RS3 Mini, which I use because it's small and lightweight and I prefer not to check bags for work. This is larger and heavier as expected. Some reviews I've seen compare it to the RS3 Pro--the issue I have with this is that there is no removable battery. Now, I've used the RS3 Mini for much of a day and never gone below 50% battery, so I expect that'll be the same experience.However... the RS3 Mini is Bluetooth compatible with my Sony Cameras, so I can connect to my cameras wirelessly to start and stop recording and zoom my electronic zoom lenses. This needs to connect with a USB-C cable, which also uses the Crane as a power supply to keep the camera charged. I imagine this will significantly decrease the run-time of the gimbal while recording. I know of no way to keep it connected but bypass charging.The app for this device is decent. Like the Ronin, it's primarily for inputting the settings that can be a pain on the small touch-screen and upgrading the firmware.Overall, it deserves the 4* review, I just wish it played nicer with all the accessories already on the market.
Solid piece of machinery. Feels sturdy and durable.
It does a good job at what it's for. There are great video tutorials on YouTube to learn how to use it. Make sure to understand which cameras it can function with. Great price compared to similar products.
I wanted to love this gimbal because it was almost perfect. My biggest gripe was the location of the power button. I turned it off during use more than once. Big deal breaker for me.
Muy bueno
Encantado con mi Zhiyun Crane 4e. Soporta hasta 6 kilos, para c��maras de cine.
Slightly daunting to master the setup, but once you have done it a couple of times (or lock the settings if you are going to use the same camera each shoot), it becomes automatic. The gimble is strong and predictable. The battery life is impressive - all day shoot at a studio left half of the battery still charged. The build quality is impressive for the price!
I��m new to setting up and using a gimbal, but so far this unit has been great!! The first time you balance it, it can take a minute but even the second and third time I setup the gimbal I could do quite quickly. It is very smooth! It also feels like a product that was built with quality! So far I am very pleased!!!
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